Getting a “Page cannot be displayed” with OWA after changing IP address on Exchange server

July 18, 2007

Getting a “Page cannot be displayed” with OWA after changing IP address on Exchange server:

Today, we moved an exchange server to a differnt subnet.  Changed it’s IP address and all seemed well.  Mail was passing and people were able to access mail through Outlook but not OWA.   Googled a ton but couldn’t figure out what the problem was. Even tried to reset virtual directories of owa but that didn’t work as well.  Per one persons suggestion, I even reinstalled the CERT to no avail.

Solution:

I went into IIS manager and clicked on the properties of the “Default Web Site.”  I then clicked on the “advanced” tab next to the IP address assignment area and what do you know, the SSL identity was still set to the old IP address.  I changed it and all was well with the world.  Pretty obvious now that I look back on it but sometimes those are your biggest headaches.  Hope this saves someone some time. 

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Posted in Exchange and Outlook