Getting a “Page cannot be displayed” with OWA after changing IP address on Exchange server

Date July 18, 2007

Getting a “Page cannot be displayed” with OWA after changing IP address on Exchange server:

Today, we moved an exchange server to a differnt subnet.  Changed it’s IP address and all seemed well.  Mail was passing and people were able to access mail through Outlook but not OWA.   Googled a ton but couldn’t figure out what the problem was. Even tried to reset virtual directories of owa but that didn’t work as well.  Per one persons suggestion, I even reinstalled the CERT to no avail.

Solution:

I went into IIS manager and clicked on the properties of the “Default Web Site.”  I then clicked on the “advanced” tab next to the IP address assignment area and what do you know, the SSL identity was still set to the old IP address.  I changed it and all was well with the world.  Pretty obvious now that I look back on it but sometimes those are your biggest headaches.  Hope this saves someone some time. 

2 Responses to “Getting a “Page cannot be displayed” with OWA after changing IP address on Exchange server”

  1. Bill said:

    You just made my day….MY WEEK!!! I googled for hours and hours and could not find the solution to why OWA stopped working externally. Rebuilt the virtual directories at least 5 times, bounced firewalls, bounced servers, and bounced my head a few times off of a wall.

    Now it works…thanks to the solution you posted here. THANK YOU!

  2. Larry McDowell said:

    You are most welcome, I am glad this helped you. Thanks for the feedback.

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