Mountain Vista Technologies
MVT Home

Jul

18

Getting a “Page cannot be displayed” with OWA after changing IP address on Exchange server

Filed Under Exchange and Outlook

Getting a “Page cannot be displayed” with OWA after changing IP address on Exchange server:

Today, we moved an exchange server to a differnt subnet.  Changed it’s IP address and all seemed well.  Mail was passing and people were able to access mail through Outlook but not OWA.   Googled a ton but couldn’t figure out what the problem was. Even tried to reset virtual directories of owa but that didn’t work as well.  Per one persons suggestion, I even reinstalled the CERT to no avail.

Solution:

I went into IIS manager and clicked on the properties of the “Default Web Site.”  I then clicked on the “advanced” tab next to the IP address assignment area and what do you know, the SSL identity was still set to the old IP address.  I changed it and all was well with the world.  Pretty obvious now that I look back on it but sometimes those are your biggest headaches.  Hope this saves someone some time. 

Comments

7 Responses to “Getting a “Page cannot be displayed” with OWA after changing IP address on Exchange server”

  1. kevin on April 15th, 2011 7:02 pm

    Thanks a lot!!!

  2. Roberto on March 6th, 2011 10:54 am

    You saved my weekend, thanks a lot

  3. Ryan on November 22nd, 2010 12:30 pm

    Same issue was Matt. Can anyone help?

  4. Matt on October 26th, 2010 11:13 pm

    I too have the exact issue though with windows server 2008. When i right mouse click on default website there is no advanced tab or ip assignment area. would anyone know where to go for this version of server

  5. Jay on October 15th, 2010 3:54 pm

    didn’t work for me. Using exchange2003 OWA was working fine. Changed the IP address of the server and OWA doesn’t work. Outlook works fine. I did the steps mentioned above and OWA still doesn’t work

  6. Larry McDowell on January 20th, 2008 8:28 pm

    You are most welcome, I am glad this helped you. Thanks for the feedback.

  7. Bill on January 20th, 2008 3:54 pm

    You just made my day….MY WEEK!!! I googled for hours and hours and could not find the solution to why OWA stopped working externally. Rebuilt the virtual directories at least 5 times, bounced firewalls, bounced servers, and bounced my head a few times off of a wall.

    Now it works…thanks to the solution you posted here. THANK YOU!

Leave a Reply