iPhone is Frozen

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Problem:  One of our employees came to me with a frozen iPhone.  It was stuck on a process and would not budge.  Tried to power it off by pressing the sleep button for a few seconds but no response. 

Solution:  Held down the Sleep and the Home button for what seemed like 10 seconds or so and then it forced a hard reset.  He told me he tried that but I’m thinking that he didn’t hold it down long enough.

Only 4 more days until the Worldwide Developers’ Conference and hopefully Steve jobs will announce the 3G iPhone.  Already have my request filled out to get it purchased from AT&T.

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