Problem: The Outlook Web App used by Exchange 2010 has a feature where all of your â€œconversationsâ€ are grouped together for easier reference. This is nice when you have a lot of emails between you and another user and would like to see the conversation in one view instead of trying to find all of the emails. Some users, I have found, do not like this new view and want it back to the old way.
Solution: Within the outlook web app, click on â€œViewâ€ in the menu and then uncheck the â€œUser Conversationsâ€ option. This will then bring your view to a more traditional look.