Sophos error: Could not contact server

Problem:  All of a sudden, I started getting errors on my workstations saying that Sophos was unable to update “Could not Contact Server.”  The peculiar thing was that I was able to access the server shares so I know that the server wasn’t down.  Checked the logs and I was getting a 1326 error which usually means bad username or password.   Also checked enterprise console and that was failing.

Solution:  Turns out my update account password for Sophos got reset somehow.  Reset the password and all was working again. 

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