iPhone and Exchange 2003 error: Cannot Get Mail: The connection to the server failed


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Problem:  I had a client who, out of nowhere, received the following error when trying to sync mail using his iPhone:

Cannot Get Mail“ The connection to the server failed

Tried deleting the account on the iPhone and re-adding but it didn’t work.  I was able to verify the account but not able to sync. Tried many different things like the 2010 fix with inherited rights.  I then tried to access OMA (https://server.com/oma) via a browser and received the following error:

A System error has occurred while processing your request” error message Print Print Email Email

Solution: After Googling that error I found a MS support Doc that guided me to a workaround that got my iPhone syncing once again.

4.9.14 – I recently had another issue with Exchange syncing with an iphone.  You can find that solution here.

 

http://support.microsoft.com/kb/898131

One thought on “iPhone and Exchange 2003 error: Cannot Get Mail: The connection to the server failed

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    iPhone and Exchange 2003: Mail and calendar not syncing | Mountain Vista Technologies

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