Ipad mini won’t charge stuck on battery no lightning bolt

Problem: Bought an iPad Mini 2nd hand and my daughter ran the battery down completely.  Plugged it into the charger and I got the battery with the red bars at the bottom of the battery but wasn’t seeing the lightning bolt saying it’s being charged.  I tried different chargers, different lightning cables but nothing would […]
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Shared Exchange Calendar Not Showing Up on Iphone

Problem:  Have multiple users that share an Exchange 2010 calendar.  After we switched out their iPhone’s and added the shared calendar, it did not show up in the calendar view and wasn’t able to select it when choosing which calendars to view.  Tried restarting the iPhone, resetting the account and tried the Outlook app without […]
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Windows 10: Cannot download files in Edge or Internet Explorer

Problem. Working on a brand new computer with Windows 10 and the client reported they were unable to download a game.  Turns out that they were unable to download anything.  Within Edge or Internet Explorer, I would get a prompt to save the file but the it would not go any further.  “Save as”, “open”, […]
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Internet Explorer and Chrome won’t launch after Windows 10 upgrade

Problem: User upgraded their HP laptop from Windows 8.1 to Windows 10.   After about a month, Internet Explorer and Chrome would not launch.  Double click on the icon and nothing.  Didn’t even have an instance running within Task Manager.  Tried resetting IE and uninstalling some malware but no dice.  IE and Chrome weren’t working. […]
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Dell Optiplex 790 password jumper location

Problem:  Bought a refurb dell optiplex 790 computer and upon boot up, I get the following error: “The hardware Jumper is removed to override the system password setting.  System password has been erased and password cannot be changed.  Please connect the hardware jumper to perform password changes.…” Since this computer was a refurb, the manufacturer […]
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