Windows 10: Cannot download files in Edge or Internet Explorer

Problem. Working on a brand new computer with Windows 10 and the client reported they were unable to download a game.  Turns out that they were unable to download anything.  Within Edge or Internet Explorer, I would get a prompt to save the file but the it would not go any further.  “Save as”, “open”, […]
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Internet Explorer and Chrome won’t launch after Windows 10 upgrade

Problem: User upgraded their HP laptop from Windows 8.1 to Windows 10.   After about a month, Internet Explorer and Chrome would not launch.  Double click on the icon and nothing.  Didn’t even have an instance running within Task Manager.  Tried resetting IE and uninstalling some malware but no dice.  IE and Chrome weren’t working. […]
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Dell Optiplex 790 password jumper location

Problem:  Bought a refurb dell optiplex 790 computer and upon boot up, I get the following error: “The hardware Jumper is removed to override the system password setting.  System password has been erased and password cannot be changed.  Please connect the hardware jumper to perform password changes.…” Since this computer was a refurb, the manufacturer […]
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503 service unavailable error: WordPress – wp-admin

Problem: I was trying to update my guitar blog so I could start writing on it again and when I put in my user and password within wp-admin, I got the following error: “Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.” […]
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Disk is Locked error when trying to upgrade to macOS Sierra

Problem:  Trying to upgrade to  macOS Sierra on my MacBook pro (15-inch, Mid 2012) and I keep getting an error saying that my disk is locked.  So I’m not able to select the hard disk to install the OS.  Tried rebooting it just brought be me back to the macOS Utilities menu.  Tried reinstalling the […]
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