Outlook 2013 Error: Your organization’s policies are preventing us from completing this action…

Problem :  When clicking on a link in Outlook 2013 I get the following error:  “Your organization’s policies are preventing us from completing this action for you. For more info, please contact your help desk.”  I tried Microsoft’s solution here but it didn’t work. Solution:   This problem did have to do with Chrome being […]
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Outlook 2010 error: An encrypted connection to your mail server is not available.

Problem:  Trying to setup workstation to connect to an Exchange 2010 server remotely using outlook anywhere. During the configuring email server settings, I get the following error: “An encrypted connection to your mail server is not available.  click Next to attempt using an unencrypted connection” I know that it isn’t the server or the user […]
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Unable to Read SMTP Greeting error when sending to Comcast address

Problem:  When my users are trying to send an email to Comcast, aol, q.com, etc.. they would get an error that said: “Unable to deliver message to: <Person@comcast.net> Delivery failed for the following reason: Unable to read SMTP greeting from mx2.comcast.net[68.87.20.5] This has been a permanent failure. No further delivery attempts will be made.” I […]
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Emails are delayed or fail from bigfish.com

PROBLEM:  When a user tries to send my organization an email, they will get an error message stating the the email has been delayed.  The exact message: “This message hasn’t been delivered yet. Delivery will continue to be attempted.” After a few days, the user would get an error that the message has failed stating […]
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Top 6 user related reasons why email deliveries fail

Have you ever received that call from your boss or an employee saying that “email is down” or “what are you doing to the email?”   After a few breaths to calm yourself you look into the problem and find out it was the error of the user.  What I find is that they usually don’t […]
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