Outlook 2013 Error: Your organization’s policies are preventing us from completing this action…


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Problem :  When clicking on a link in Outlook 2013 I get the following error:  “Your organization’s policies are preventing us from completing this action for you. For more info, please contact your help desk.”  I tried Microsoft’s solution here but it didn’t work. Solution:   This problem did have to do with Chrome being […]
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Outlook 2010 error: An encrypted connection to your mail server is not available.


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Problem:  Trying to setup workstation to connect to an Exchange 2010 server remotely using outlook anywhere. During the configuring email server settings, I get the following error: “An encrypted connection to your mail server is not available.  click Next to attempt using an unencrypted connection” I know that it isn’t the server or the user […]
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Unable to Read SMTP Greeting error when sending to Comcast address


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Problem:  When my users are trying to send an email to Comcast, aol, q.com, etc.. they would get an error that said: “Unable to deliver message to: <Person@comcast.net> Delivery failed for the following reason: Unable to read SMTP greeting from mx2.comcast.net[68.87.20.5] This has been a permanent failure. No further delivery attempts will be made.” I […]
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Emails are delayed or fail from bigfish.com


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PROBLEM:  When a user tries to send my organization an email, they will get an error message stating the the email has been delayed.  The exact message: “This message hasn’t been delivered yet. Delivery will continue to be attempted.” After a few days, the user would get an error that the message has failed stating […]
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Top 6 user related reasons why email deliveries fail


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Have you ever received that call from your boss or an employee saying that “email is down” or “what are you doing to the email?”   After a few breaths to calm yourself you look into the problem and find out it was the error of the user.  What I find is that they usually don’t […]
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