Exchange 2010 email missing after iPhone 6 upgrade

Problem:  Recently upgraded to the new iPhone 6 after having a 5 for a couple of years.  After a week, my iPhone was dropped and I had to get a replacement. When I got the replacement, I restored from iCloud and all seemed well.  Put my password in for gmail and it synced but when […]
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Outlook 2010: HTML email not completely showing content

Problem:  When I receive an email, sometimes I cannot see the entire content of that email.  It’s cut off in the middle. I can read the entire email in OWA or the review source or view in browser option within Outlook but not within the native view within.  The only thing that I can think […]
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Emails are delayed or fail from bigfish.com

PROBLEM:  When a user tries to send my organization an email, they will get an error message stating the the email has been delayed.  The exact message: “This message hasn’t been delivered yet. Delivery will continue to be attempted.” After a few days, the user would get an error that the message has failed stating […]
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Outlook Web App 2012: Light version greyed out and can only see day view

Problem:  When accessing the calendar in Outlook Web Access (OWA), my client only got the day view.  They were unable to change to month or week view and had a hard time in switching to a different month.   I checked the users account on a different workstation and didn’t have a problem with accessing  […]
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Iphone and Exchange 2010 error “Cannot Send Mail: an Error occurred while delivering this message”

Problem:  Trying to forward some pictures I took on my iPhone via email. The total size for the attachments was about 20MB.   After sending I got the following error message: “Cannot Send Mail:  An error occurred while delivering this message” And/or “Cannot Send Mail:  The message was rejected by the server” Solution:  I checked […]
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