Windows 10: Cannot download files in Edge or Internet Explorer

Problem. Working on a brand new computer with Windows 10 and the client reported they were unable to download a game.  Turns out that they were unable to download anything.  Within Edge or Internet Explorer, I would get a prompt to save the file but the it would not go any further.  “Save as”, “open”, […]
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Internet Explorer and Chrome won’t launch after Windows 10 upgrade

Problem: User upgraded their HP laptop from Windows 8.1 to Windows 10.   After about a month, Internet Explorer and Chrome would not launch.  Double click on the icon and nothing.  Didn’t even have an instance running within Task Manager.  Tried resetting IE and uninstalling some malware but no dice.  IE and Chrome weren’t working. […]
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Windows 7 Post Installation Must Do’s

I know Windows 10 has been out for quite some time now but my end users still prefer Windows 7.  So with that said, I’m still needing to create images for future use.    So when I have a fresh install, there are two issues I must address before I can move forward with the […]
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Proxy settings are set to 127.0.0.1:5050 on Windows 7 Machine

Problem:  The proxy settings in Internet Explorer are set to 127.0.0.1:5050 and when I uncheck it, the settings eventually come back.  The symptoms that made me check the proxy settings were the following: –  Within Chrome I was getting certificate errors on normally trusted website like google and Facebook. –  I was unable to get […]
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Internet Explorer 10: Suspicious activity might have been detected popup with a number to call

Problem:  Had a client that had their IE session hijacked by some program.   The session was stuck on a page saying “IE Warning” and a pop up with the following error: “ IE – Alert   Suspicious Activity Might Have been Detected.   Browser: IE 10.0   OS: Windows   To fix this please […]
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