Ipad mini won’t charge stuck on battery no lightning bolt


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Problem: Bought an iPad Mini 2nd hand and my daughter ran the battery down completely.  Plugged it into the charger and I got the battery with the red bars at the bottom of the battery but wasn’t seeing the lightning bolt saying it’s being charged.  I tried different chargers, different lightning cables but nothing would […]
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iTunes: This device is not eligible for the requested build


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Problem:  Was trying to update my iPad to the latest IOS version using iTunes (had to do this in recover/restore mode because it got locked out).   After the download if the IOS, it started unpacking and then gave me the following error: “This device isn’t eligible for the request build” I went to Apple’s […]
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iPhone and Exchange 2003: Mail and calendar not syncing


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Problem:  Similar to a previous post on Exchange, I started to get complaints that users weren’t able to sync mail with their iPad or iPhone on an Exchange 2003 server. The difference was that users weren’t getting any errors and some users were able to sync just fine.  This made me think it was a […]
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Free iPad Management. In the Cloud


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Problem: My organization has purchased more and more iPads throughout the years and it’s time to figure out a way to manage them.  I’ve looked at many different offerings but all were expensive and my budget didn’t allow me the ability to purchase these solutions.  Are there any free iPad/iPhone/iTouch management solutions? Solution:Found an online […]
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IOS 5: Recover closed tabs in Safari for iPad


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Problem:  Using the new tabs feature in Safari is a great improvement on how I can surf the web on my iPad.  Lately, I’ve been having some regrets when I close a tab and wanting to access that page again. Solution:  Within Safari, there is a “+” sign to the right of your tabs which, […]
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