Problem: Worked on a computer where the client installed the newest iTunes update.  Once the installation was finished, they got the following error when plugging in their iTouch, iPod or iPhone:  “This iPod cannot be used because the required software is not installed…”  It then tells you to uninstall iTunes and then reinstall which didn’t […]

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Had some issues syncing a colleagues contacts. Basically, his iPhone synched with every address book it could find and now he has hundreds of contacts on his iPhone that he doesn’t need.   Our first question was, can we delete our contacts on the iPhone itself and the second question was could we mass delete contacts […]

Posted in email, iPhone 2 Comments »

In past posts, I have complained about the battery life and IMAP on my iPhone.  I have found a solution that will extend my battery life but not take away some of the cool features that the iPhone delivers.  In that quest for more battery life, I think i have found the solution to my […]

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In a previous post, I mentioned that I have been unhappy with the battery life of my iPhone. I also mentioned that I tried turning off some features on the iPhone to extend the life of the battery. What I tried was, turned off the keyboard clicking feature, turned off the WiFi unless I need to […]

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In a previous post, I mentioned that since the iPhone will support Microsoft push/pull come June, we would give the iPhone a shot.  Two weeks have now passed and the iPhone is as advertised.  It is the best cell phone I have ever owned.  But there are still some issues that I hope Apple will […]

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Now that Apple will support Microsoft push/pull technology, we have made the decision to try the iPhone.  Problem is that since the new iPhone 2.0 software won’t be out until June, I had to get IMAP working on our Exchange server to keep us going. 
Problem:  At times, I get the error “There is no replica […]

Posted in Exchange and Outlook, iPhone No Comments »