Exchange 2010 email missing after iPhone 6 upgrade

Problem:  Recently upgraded to the new iPhone 6 after having a 5 for a couple of years.  After a week, my iPhone was dropped and I had to get a replacement. When I got the replacement, I restored from iCloud and all seemed well.  Put my password in for gmail and it synced but when […]
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iPhone 5c won’t ring, goes straight to voicemail. Even with enough signal

Problem:  I was approached by a customer who asked me why his iPhone 5c wouldn’t ring even though he had, what looked to be, enough signal to receive a call.  On the caller side, the phone would ring once and then go to voicemail.  We tested and yes, it would ring sometimes and other times […]
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iPhone and Exchange 2003: Mail and calendar not syncing

Problem:  Similar to a previous post on Exchange, I started to get complaints that users weren’t able to sync mail with their iPad or iPhone on an Exchange 2003 server. The difference was that users weren’t getting any errors and some users were able to sync just fine.  This made me think it was a […]
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iPhone and Exchange 2003 error: “Cannot Get Mail: The connection to the server failed”

Problem:  I had a client who, out of nowhere, received the following error when trying to sync mail using his iPhone: Cannot Get Mail – The connection to the server failed Tried deleting the account on the iPhone and re-adding but it didn’t work.  I was able to verify the account but not able to […]
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Iphone and Exchange 2010 error “Cannot Send Mail: an Error occurred while delivering this message”

Problem:  Trying to forward some pictures I took on my iPhone via email. The total size for the attachments was about 20MB.   After sending I got the following error message: “Cannot Send Mail:  An error occurred while delivering this message” And/or “Cannot Send Mail:  The message was rejected by the server” Solution:  I checked […]
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