Jun
5
iPhone is Frozen
Filed Under iPhone, Solutions | Leave a Comment
Problem: One of our employees came to me with a frozen iPhone. It was stuck on a process and would not budge. Tried to power it off by pressing the sleep button for a few seconds but no response. Solution: Held down the Sleep and the Home button for what seemed like 10 seconds or Continue reading →
Apr
14
This iPod cannot be used because the required software is not installed error
Filed Under iPhone, Software | 17 Comments
Problem: Worked on a computer where the client installed the newest iTunes update. Once the installation was finished, they got the following error when plugging in their iTouch, iPod or iPhone: “This iPod cannot be used because the required software is not installed…” It then tells you to uninstall iTunes and then reinstall which didn’t Continue reading →
Apr
11
Delete contacts on iPhone
Filed Under email, iPhone | 40 Comments
Had some issues syncing a colleagues contacts. Basically, his synched with every address book it could find and now he has hundreds of contacts on his iPhone that he doesn’t need.�� Our first question was, can we delete our contacts on the iPhone itself and the second question was could we mass delete contacts on Continue reading →
Apr
4
iPhone and IMAP Issues
Filed Under email, iPhone | Leave a Comment
In past posts, I have complained about the battery life and IMAP on my iPhone. I have found a solution that will extend my battery life but not take away some of the cool features that the iPhone delivers. In that quest for more battery life, I think i have found the solution to my Continue reading →
Apr
2
iPhone Battery Life
Filed Under email, iPhone | Leave a Comment
In a previous post, I mentioned that I have been unhappy with the battery life of my iPhone. I also mentioned that I tried turning off some features on the iPhone to extend the life of the battery. What I tried was, turned off the keyboard clicking feature, turned off the WiFi unless I need to Continue reading →