Proxy settings are set to 127.0.0.1:5050 on Windows 7 Machine

Problem:  The proxy settings in Internet Explorer are set to 127.0.0.1:5050 and when I uncheck it, the settings eventually come back.  The symptoms that made me check the proxy settings were the following: –  Within Chrome I was getting certificate errors on normally trusted website like google and Facebook. –  I was unable to get […]
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You need permission to perform this action error when deleting a folder

Problem: I had a drive that was comprised by a trojan/ransomware and lost a few gigs of files because we couldn’t pay the ransom.  It was decided to delete the folders and when I did I got the following error:  “You need permission to perform this action.” It wouldn’t let me delete.  I checked folder […]
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Internet Explorer 10: Suspicious activity might have been detected popup with a number to call

Problem:  Had a client that had their IE session hijacked by some program.   The session was stuck on a page saying “IE Warning” and a pop up with the following error: “ IE – Alert   Suspicious Activity Might Have been Detected.   Browser: IE 10.0   OS: Windows   To fix this please […]
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Chrome: overloaded with keyword adds

Problem:  End user was surfing the web in Chrome and noticed an unusual  amount of keyword adds in the copy of the site.  I knew these adds weren’t supposed to be there because I manage one of the webs in question.  Checked “Add/Remove” programs and there weren’t any instances of spyware or malware to uninstall. […]
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