Problem:  When trying to access an OS X server, using RealVNC and Windows XP, I get the error “No matching security types” when trying to connect. 
Solution:  Went into the Remote Management settings and clicked on the “Computer Settings” button and checked the “VNC viewers may control screen with password” option.  I then set the [...]

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Problem:  Microsoft Wireless mouse and keyboard freezes while working within a program on the workstation.  It doesn’t matter what the program, it freezes or gives “Wireless Mouse battery is low” warning.  Tried new batteries, putting the receiver closer to the mouse and keyboard without any luck.  Even tried a new keyboard and mouse combo. Nothing [...]

Posted in Hardware, Solutions, microsoft No Comments »

Problem: When accessing the Microsoft Mobile Admin tool on my front end  Exchange server, I only have two options for the phones showing: “Block” and “Wipe.”  Block is helpful because it will block any further synching with the exchange server but does not wipe or clean any, possible sensitive, material on the lost phone.
Solution:  Within [...]

Posted in Exchange and Outlook, System Support, microsoft No Comments »

Problem:  Installing updates on a new Dell box and after installing SP3, I get the “Some updates were not installed” error and no matter what I do, the updates fail.  At first, I thought this was any issue with SP3 again but found that others had the same issue with SP2. 
Solution:  Had to do a [...]

Posted in System Support, XP, microsoft No Comments »

Problem: Reinstalled windows XP on a workstation and installed Service Pack 3.  Tried to use Automatic Updates and Windows Updates after the SP3 install but it kept on failing.  I would get an error stating that “the following updates were not installed” and a list of all the updates appears.  No matter what you try, [...]

Posted in Software, System Support, XP, microsoft 2 Comments »