One of the features that was supposedly going to be in the new 2.0 software was mass deletion of emails and contacts within the iPhone interface.  I’m sorry to say that only one of these two features showed up in the update.  Went through Apple’s revised manuals for the iPhone and it has nothing on [...]

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After four hours of messing with my temporarily bricked iPhone, the 2.0 software was finally activated.  After all this wait, it was a bit of a let down to turn on my iPhone and really not much has changed.  You now have  the App Store icon and the new scientific calculator but that’s about it.  [...]

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Problem:  Ever since we moved to Outlook Web Access (OWA), I have had some complaints from users saying that it basically sucks in Firefox.    Since FireFox doesn’t support the ActiveX components of OWA, you have to login in basic mode which pretty much takes away all the cool features of OWA.  The only thing that [...]

Posted in Exchange and Outlook, Internet, Software, Solutions 2 Comments »

Problem:  One of our employees came to me with a frozen iPhone.  It was stuck on a process and would not budge.  Tried to power it off by pressing the sleep button for a few seconds but no response. 
Solution:  Held down the Sleep and the Home button for what seemed like 10 seconds or so [...]

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