Problem:  Trying to do a remote installation of the VERITAS Backup Exec remote agent onto a Windows Server 2008 box but keep getting the error: “Attempting to connect to server \\servername failed with the following error: Access is denied.”  Tried turning off the firewall on the server but still not luck.
Solution:  Found the following [...]

Posted in Software, System Support No Comments »

Problem: When accessing the Microsoft Mobile Admin tool on my front end  Exchange server, I only have two options for the phones showing: “Block” and “Wipe.”  Block is helpful because it will block any further synching with the exchange server but does not wipe or clean any, possible sensitive, material on the lost phone.
Solution:  Within [...]

Posted in Exchange and Outlook, System Support, microsoft No Comments »

Problem:  Installing updates on a new Dell box and after installing SP3, I get the “Some updates were not installed” error and no matter what I do, the updates fail.  At first, I thought this was any issue with SP3 again but found that others had the same issue with SP2. 
Solution:  Had to do a [...]

Posted in System Support, XP, microsoft No Comments »

Problem: Reinstalled windows XP on a workstation and installed Service Pack 3.  Tried to use Automatic Updates and Windows Updates after the SP3 install but it kept on failing.  I would get an error stating that “the following updates were not installed” and a list of all the updates appears.  No matter what you try, [...]

Posted in Software, System Support, XP, microsoft 2 Comments »

Today, I was given an older Dell Laptop to reinstall Windows XP.  Used the recovery discs that they provide and 30 minutes later, the laptop is up and running, almost.   I had to service pack it and since Microsoft recently released service pack 3, I figured I will download that and patch the whole thing [...]

Posted in Software, System Support, microsoft 5 Comments »