Internet Explorer and Chrome won’t launch after Windows 10 upgrade


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Problem: User upgraded their HP laptop from Windows 8.1 to Windows 10.   After about a month, Internet Explorer and Chrome would not launch.  Double click on the icon and nothing.  Didn’t even have an instance running within Task Manager.  Tried resetting IE and uninstalling some malware but no dice.  IE and Chrome weren’t working. […]
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HP Laptop, Windows 8.1 blank/black screen with cursor after logging in


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Problem:  Brand new HP Laptop that, after one day of using it, would not completely login to the system, just leaving a black screen with a cursor.  I tried letting it sit there for an hour to see if it was hung up on a service but that didn’t work.  I tried to restore from […]
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