Windows 7: Cannot pin shortcut to taskbar

Problem: When in a program, I will right click on the icon in the task bar and select “Pin this program to taskbar” and nothing happens.  I’ve tried dragging the shortcut to the taskbar as well and nothing happened.   It feels as if there is a security setting stopping me from doing this.  I am […]
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A temporary profile is loaded when logging onto Vista or Windows 7 workstation

Problem: When logging into windows Vista or Windows 7, I get the following error: Your user profile was not loaded correctly! You have been logged on with a temporary profile. Changes you make to this profile will be lost when you log off. Please see the event log for details or contact your administrator. No matter […]
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Windows 7 laptop not responsive and sluggish

Problem: Had a clients laptop that started to run very sluggishly.   All of the symptoms were pointing to a virus or malware taking up the CPU and memory resources.   Went to uninstall any programs that weren’t supposed to be there and I did find quite a few that needed uninstalling.  (for more information […]
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Windows 7 Not Authenticated or Can’t identify network error

Problem:  Windows 7 workstation logging into a Server 2012 domain would take sometimes 5 to 10 minutes to load the users profile.  Once you were logged in, the internet connection was not very consistent but would work periodically.  The end user noted that he observed a slow degrade in network performance as the days progressed.  […]
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