Windows 7 laptop not responsive and sluggish

Problem: Had a clients laptop that started to run very sluggishly.   All of the symptoms were pointing to a virus or malware taking up the CPU and memory resources.   Went to uninstall any programs that weren’t supposed to be there and I did find quite a few that needed uninstalling.  (for more information […]
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Windows 7 Not Authenticated or Can’t identify network error

Problem:  Windows 7 workstation logging into a Server 2012 domain would take sometimes 5 to 10 minutes to load the users profile.  Once you were logged in, the internet connection was not very consistent but would work periodically.  The end user noted that he observed a slow degrade in network performance as the days progressed.  […]
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Window 7 Update: windows update cannot currently check for update because the service is not running.

Problem:  When trying to update my windows 7 lab computers I get the following error: windows update cannot currently check for update because the service is not running. tried rebooting and restarting the windows update service without any luck.  Noticed that this was happening to workstations that haven’t been used for quite some time. Solution:  […]
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Sophos and Windows 7 Error 0000002f. The installation did not start.

Problem:  When trying to remotely install Sophos antivirus onto a Windows 7 workstation I get the following error: The installation did not start.  The computer may have been shut down, renamed or disconnected, or a required service may not be running.  it my be running Windows XP Home or Windows Vista. Tried turning off the […]
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