Net User administrator active:yes command not working

Problem: Setting up a new image for a computer for a client, I attempted to reinstate the administrator user by using the “net user administrator active:yes” command.   Instead of the command completing successfully, I got the following error:

“System error 5 has occurred.  Access Denied”


Solution:  Turns out I forgot to enter into the command prompt as administrator.  Once I did that the command completed successfully.


SOPHOS Antivirus will not install

Problem:  Tried to install Sophos onto a laptop and I got the following error:

“Cancelled installation because existing third-party security software could not be uninstalled…”

I also tried installing by unchecking the “uninstall third party software” option but got a similar error.

Solution:  Turns out that AVG 2013 was installed on the system.  Even though I ran AVG’s uninstall program, there were still elements of the program in the registry and the file system.  I did a search on the whole C: drive for AVG and deleted everything I found.  I then went into regedit and deleted every reference to AVG 2013.  Rebooted the computer and the installation of Sophos was successful.

How I was able to find every instance of AVG in the registry was by going into regedit and within the menu, click on “Edit” and “Find” or do a ctrl-F.     Type AVG in the “find what” section and click on the button that says “Find Next.”   Every time it finds an AVG reference, delete it.  Be sure to double check before you delete.  There are some registry entries that will have avg in it but not be part of the program.  I then ran CCleaner just to make sure.

*NOTE: as always, be sure to make a backup of your registry before you delete anything.


Make Firefox’s appearance more like Chrome

Problem:  Now that Chrome has begun it’s discontinuation of NPAPI based plugins, effectively ending Java as we know it within this browser, I had to make the choice of using a different browser.  This is because that I have web apps that use Java and as of now, Oracle looks to be digging their heals in and chrome isn’t going to change course.  I’ve decided to use Firefox again but I’m not a fan of the interface.  So how do I get firefox to look and fell more like chrome?

Solution: After some clicking around,  I was able to get my Firefox browser to at least have the feel of chrome. Below are the steps to get to that point.

I:  Get rid of unnecessary icons and search windows:  On the right side of the browser, Firefox has way more shortcut icons than Chrome.  I just like it simpler.
– Fifirefoxiconsrefox – ChromeChrome
  1. Click on the menu and select “Customize” (lower left hand corner within the menu)
  2. Mouse over the icon you want to remove and drag it off.  In my case I chose all of them.
  3. While you’re there, grab the search window and drag it off as well.

*Note:  You may want to keep the bookmarks star to really make it look like chrome but I chose to remove that as well.

II:  Make Google your default search engine
  1. Click on menu and select “Preferences”
  2. Select the “Search” option and select Google or the search engine of your choice.
III:  Take the extra step and make Google your default home page
  1. Click on menu and select click on “Preferences”
  2. Within the “General” section, make your home page.
  3. Make sure the “When Firefox starts:” says “Show my home page.”
IV: Get rid of the title bar
  1. Click on menu and select “customize”
  2. Click on the “Title Bar” button which will give you just a little more room within your screen

What other ideas do you have to make Firefox more like Chrome?


Chrome: “Nearly up to date” but it doesn’t update

Problem:  Checked to see what version of Chrome by going to the “About Google Chrome” page and I get the “Nearly up to date: Re-launch Google Chrome to finish updating.”   I restart Chrome only to find that it’s still at the same version.  I do it over and over without any luck.

The OS is Windows 7.

Solution:  I noticed that this would happen when I had more than one person logged into the same workstation.  Maybe they had Chrome open and it wouldn’t update because of that?  Anyway, I rebooted the computer and then it updated fine. 


Chrome error with Java: This plugin is not supported

Problem: Using Chrome,  I access a web application or site that utilizes Java, I get the following error:  “This plugin is not supported” and the page doesn’t load.  Tried upgrading Java, reinstalling it and resetting Chrome but nothing worked.

Solution:  Turns out that Chrome automatically updated to version 42.0.2311.90 and this version doesn’t support NPAPI by default; which is needed for Java to work on the browser.   A work around for this is to do the following:

Within Chrome, type chrome://flags/#enable-npapi, click on the Enable link and click on the relaunch button at the bottom of the page.

Another solution is to switch to Safari, Internet Explorer or Firefox.  I’m wondering if this setting will be reset the next time Chrome updates.  Thoughts?


 4.29.15:  If you are making the move to Firefox instead of Chrome, I just posted a post on how to modify Firefox to look more like Chrome.  I still like how Chrome looks…