A temporary profile is loaded when logging onto Vista or Windows 7 workstation

Problem: When logging into windows Vista or Windows 7, I get the following error:

Your user profile was not loaded correctly! You have been logged on with a temporary profile.

Changes you make to this profile will be lost when you log off. Please see the event log for details or contact your administrator.

No matter what you do, this problem will happen with some users but not all.

Solution:  This problem is usually created by deleting a user profile off the workstation incorrectly by deleting the profile folder in the C:\users directory on the workstation.  The correct way is to manage the profiles within windows and delete them there.  This, unfortunately, is not realistic if you need to delete multiple profiles on many machines.  It would be way too time consuming.   This is where Delprof2 comes in.  A basic command line executable that can delete all your inactive profiles on the workstation. There are options to do it remotely, silently and exclude profiles. I cleaned 3 computer labs worth of unneeded profiles and it took just a couple of hours (mainly because there were a ton of profiles per machine) but if I would have had to do that manually, it would have taken days.


Solution to fix the temp profile error can be found here.

Download Delprof2 here


iPhone and Exchange 2003: Mail and calendar not syncing

Problem:  Similar to a previous post on Exchange, I started to get complaints that users weren’t able to sync mail with their iPad or iPhone on an Exchange 2003 server. The difference was that users weren’t getting any errors and some users were able to sync just fine.  This made me think it was a problem with the iPad or user but I was wrong.  Went onto the server and checked the application logs and found the following error:

 Exchange mailbox Server response timeout: Server: [server.domain.org] User: [user@domain.org]. Exchange ActiveSync Server failed to communicate with the Exchange mailbox server in a timely manner. Verify that the Exchange mailbox Server is working correctly and is not overloaded.

I checked Task Manager and found that the w3wp.exe process was at a constant 70% I figured this might be the problem.

Solution: I opened up Services.msc and restarted the World Wide Web Publishing Service.  It took quite a while for it to stop and restart but once I did, the high processor usage stopped and we were able to sync with Exchange once again. A process within IIS must have been stuck on a task or something..

Update 4.14.14: My solution was a false positive. Turns out users still weren’t able to sync their email. The crazy thing was that the folder structure of their inbox was downloaded just fine. It was the mail the wouldn’t sync. After hours of troubleshooting, installing SP2 and hotfixes all over again, I found a website that mentioned that Microsoft Security Essentials will break Activesync.  I checked Add Remove Programs, found the offending program and uninstalled it. Almost instantly, mail began to sync.

Many thanks to Alan H for having this information on his blog!

NOTE:  http://support.microsoft.com/kb/2469722 (more information regarding the erorr above)


Pandora Error: We’ve encountered an error.. click ‘reload’ to continue

Problem:  With added bandwidth in my organization, we have now allowed Pandora to stream on some workstations.  With that change, I’m getting some questions/problems when using this site that I have a love hate relationship.  Anyway, when in Pandora, I constantly get the following error:  “We’ve encountered an error. Sorry, it’s our fault. Please click ‘reload’ to continue listening.”   Happens mostly in Internet Explorer but I will occasionally get the error in Chrome and Firefox.

Solution:  As in a previous post about an error I got within Pandora, all I needed to do was reinstall Flash.   Once I did that, all was well.   This won’t fix this problem 100% of the time but is a good start.  Another solution that I tried was for IE.  Within Internet Explorer, got to the menu – tools – internet options – advanced – multimedia.   Set the “play sounds on web pages” option to ‘no’.   If you have any other suggestions, leave a comment.



Pandora will not advance to the next song

Problem:  I start a session within Pandora, the first song plays just fine but will not move onto the next.  This happened with all browsers and wasn’t a problem on other workstations so I knew that this wasn’t a network/firewall issue as suggested.  I also tried resetting the browser settings without any luck.

Solution: As a last ditch effort, I reinstalled flash and restarted the browser and Pandora worked without any issues.


Outlook 2010: HTML email not completely showing content

Problem:  When I receive an email, sometimes I cannot see the entire content of that email.  It’s cut off in the middle. I can read the entire email in OWA or the review source or view in browser option within Outlook but not within the native view within.  The only thing that I can think of is that it’s a security issue because it seems like it happens with automated email like password resets and such.
Note:  If I forward the email to myself in OWA, I can see it in Outlook.  I also tried in outlook 2011 on my Mac and was able to read the whole email.

Solution:  Within Outlook 2010, go to option and the Trust Center.  There click on Email Security and check the Read all standard mail in plain text option.

This isn’t a solution, really a work around but it’s a start.  Does anyone have an idea or two?  Thanks!