Chrome: “Nearly up to date” but it doesn’t update

Problem:  Checked to see what version of Chrome by going to the “About Google Chrome” page and I get the “Nearly up to date: Re-launch Google Chrome to finish updating.”   I restart Chrome only to find that it’s still at the same version.  I do it over and over without any luck.

The OS is Windows 7.

Solution:  I noticed that this would happen when I had more than one person logged into the same workstation.  Maybe they had Chrome open and it wouldn’t update because of that?  Anyway, I rebooted the computer and then it updated fine. 


Chrome error with Java: This plugin is not supported

Problem: Using Chrome,  I access a web application or site that utilizes Java, I get the following error:  “This plugin is not supported” and the page doesn’t load.  Tried upgrading Java, reinstalling it and resetting Chrome but nothing worked.

Solution:  Turns out that Chrome automatically updated to version 42.0.2311.90 and this version doesn’t support NPAPI by default; which is needed for Java to work on the browser.   A work around for this is to do the following:

Within Chrome, type chrome://flags/#enable-npapi, click on the Enable link and click on the relaunch button at the bottom of the page.

Another solution is to switch to Safari, Internet Explorer or Firefox.  I’m wondering if this setting will be reset the next time Chrome updates.  Thoughts?


 4.29.15:  If you are making the move to Firefox instead of Chrome, I just posted a post on how to modify Firefox to look more like Chrome.  I still like how Chrome looks…  


Outlook 2010 keeps requesting username and password: Exchange 2010

Problem:  After a migration from Exchange 2003 to 2010, we are getting periodic requests from Outlook 2010 to input our username and password.  Not matter what we put it, Outlook doesn’t take it and it seems like it’s in a loop of some sort.  We can restart Outlook and get some success but eventually the error comes back.   We have tried the following:

  1. Recreating the outlook profile
  2. Installed the latest service pack
  3. Turned off caching on the client
  4. Made sure the connection was good.  (this error can result from losing connection to the Exchange server)
  5. Cleaned out all references to the former Exchange server in adsiedit.

Nothing worked.

Solution:  Finally I tried the following steps and we’ve been golden since.

1. Go into Control Panel
2. Click on Mail
3. Click on “show profiles”
4. Select the profile you need to edit and click on properties
5. Click on email accounts
6.  Highlight the account and click on change
7.  Click on the more setting button in the lower right hand corner
8.  Click on the connection tab
9.  Uncheck the “connect to Microsoft Exchange using HTTP” option
10. Click on OK and exit out of the rest

Update 4.24.2015:  Looks like the above solution didn’t work like I thought it did.  The authentication screen came back, much to my dismay.   After a little bit of troubleshooting and reading, I realized that the clients were trying to access a resource that was on the old Exchange server.   The only thing I could think of was the public folders.  On the Exchange 2010 server, I deleted the public folders and recreated them.  Problem solved.   I swear we moved the replica over to the new server but I guess that was overlooked.   Now this solution worked for us because our public folders didn’t have anything of worth on it so it was OK to delete.



Windows 2008 Server R2. Shared printer won’t print

Got a call from a client saying that a specific printer that is shared on a 2008 server wasn’t printing jobs being sent to it.   Basically, they were disappearing into thin air.  I checked to make sure that it was printing to the correct IP address and that the printer was accessible via the IP and all check out fine.  I rebooted the printer and nothing would work as well; I even tried the old standby of restarting the spooler service without any luck.

In a last ditch effort I created a new port with the same IP address but different name.   Presto!  It began to print again.  Something about the old port must have been corrupted because on the surface nothing had changed as for as properties of the port.  Has anyone else had this problem before?


HP Laptop, Windows 8.1 blank/black screen with cursor after logging in

Problem:  Brand new HP Laptop that, after one day of using it, would not completely login to the system, just leaving a black screen with a cursor.  I tried letting it sit there for an hour to see if it was hung up on a service but that didn’t work.  I tried to restore from a restore point but no restore points were created.

Solution:  I went into recovery mode by holding down the shift key while giving the computer the restart command in the menu.  Within recovery I did a “Refresh” your pc, which sets it almost to factory defaults but it does keep your personal files and settings and after about 10 min, the system rebooted and I was able to login without any issues.  There was a “Reset” pc option but that will delete all files and would have been my 2nd option if this wouldn’t have worked.

I’ve seen this issue on other sites and it had to do with the graphics card after upgrading.   Have you gone experienced this problem? If so, leave a comment and share your solution.