Windows 10: Cannot download files in Edge or Internet Explorer


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Problem. Working on a brand new computer with Windows 10 and the client reported they were unable to download a game.  Turns out that they were unable to download anything.  Within Edge or Internet Explorer, I would get a prompt to save the file but the it would not go any further.  “Save as”, “open”, […]
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Internet Explorer and Chrome won’t launch after Windows 10 upgrade


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Problem: User upgraded their HP laptop from Windows 8.1 to Windows 10.   After about a month, Internet Explorer and Chrome would not launch.  Double click on the icon and nothing.  Didn’t even have an instance running within Task Manager.  Tried resetting IE and uninstalling some malware but no dice.  IE and Chrome weren’t working. […]
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Outlook 2013 Error: Your organization’s policies are preventing us from completing this action…


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Problem :  When clicking on a link in Outlook 2013 I get the following error:  “Your organization’s policies are preventing us from completing this action for you. For more info, please contact your help desk.”  I tried Microsoft’s solution here but it didn’t work. Solution:   This problem did have to do with Chrome being […]
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Make Firefox’s appearance more like Chrome


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Problem:  Now that Chrome has begun it’s discontinuation of NPAPI based plugins, effectively ending Java as we know it within this browser, I had to make the choice of using a different browser.  This is because that I have web apps that use Java and as of now, Oracle looks to be digging their heals […]
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Chrome: “Nearly up to date” but it doesn’t update


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Problem:  Checked to see what version of Chrome by going to the “About Google Chrome” page and I get the “Nearly up to date: Re-launch Google Chrome to finish updating.”   I restart Chrome only to find that it’s still at the same version.  I do it over and over without any luck. The OS is […]
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