Chrome error with Java: This plugin is not supported

Problem: Using Chrome,  I access a web application or site that utilizes Java, I get the following error:  “This plugin is not supported” and the page doesn’t load.  Tried upgrading Java, reinstalling it and resetting Chrome but nothing worked. Solution:  Turns out that Chrome automatically updated to version 42.0.2311.90 and this version doesn’t support NPAPI […]
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Pandora will not advance to the next song

Problem: I start a session within Pandora, the first song plays just fine but will not move onto the next.  This happened with all browsers and wasn’t a problem on other workstations so I knew that this wasn’t a network/firewall issue as suggested.  I also tried resetting the browser settings without any luck. Solution: As a […]
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Outlook Web App 2012: Light version greyed out and can only see day view

Problem:  When accessing the calendar in Outlook Web Access (OWA), my client only got the day view.  They were unable to change to month or week view and had a hard time in switching to a different month.   I checked the users account on a different workstation and didn’t have a problem with accessing  […]
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Chrome: overloaded with keyword adds

Problem:  End user was surfing the web in Chrome and noticed an unusual  amount of keyword adds in the copy of the site.  I knew these adds weren’t supposed to be there because I manage one of the webs in question.  Checked “Add/Remove” programs and there weren’t any instances of spyware or malware to uninstall. […]
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