iTunes: This device is not eligible for the requested build

Problem:  Was trying to update my iPad to the latest IOS version using iTunes (had to do this in recover/restore mode because it got locked out).   After the download if the IOS, it started unpacking and then gave me the following error: “This device isn’t eligible for the request build” I went to Apple’s […]
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This iPod cannot be used because the required software is not installed error

Problem: Worked on a computer where the client installed the newest iTunes update.  Once the installation was finished, they got the following error when plugging in their iTouch, iPod or iPhone:  “This iPod cannot be used because the required software is not installed…”  It then tells you to uninstall iTunes and then reinstall which didn’t […]
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