iPhone and Exchange 2003: Mail and calendar not syncing

Problem:  Similar to a previous post on Exchange, I started to get complaints that users weren’t able to sync mail with their iPad or iPhone on an Exchange 2003 server. The difference was that users weren’t getting any errors and some users were able to sync just fine.  This made me think it was a […]
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iPhone and Exchange 2003 error: Cannot Get Mail: The connection to the server failed

Problem:  I had a client who, out of nowhere, received the following error when trying to sync mail using his iPhone: Cannot Get Mail“ The connection to the server failed Tried deleting the account on the iPhone and re-adding but it didn’t work.  I was able to verify the account but not able to sync. […]
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Oulook 2011: Accepted appointments not syncing to server

Problem:  If someone sent me a meeting invitation and I accepted, it would show up on my Outlook calendar but it wouldn’t sync it to the server.  I tried accepting the invitation in any way possible but still wouldn’t sync.  If I accepted the invite on my Iphone or OWA, it would sync fine to […]
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Could not synchronize record: Outlook 2011 for Mac

Problem:  Within Outlook 2011, I would get the following error: Could not synchronize record: Returned mail: see transcript for details to Exchange server. Operation would change object type, which is not permitted. Error code: –19760 Tried deleted emails and meeting requests that we thought were causing problems with no luck. Checked all the logs on […]
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Delete contacts on iPhone

Had some issues syncing a colleagues contacts. Basically, his synched with every address book it could find and now he has hundreds of contacts on his iPhone that he doesn’t need.�� Our first question was, can we delete our contacts on the iPhone itself and the second question was could we mass delete contacts on […]
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