iTunes: This device is not eligible for the requested build


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Problem:  Was trying to update my iPad to the latest IOS version using iTunes (had to do this in recover/restore mode because it got locked out).   After the download if the IOS, it started unpacking and then gave me the following error: “This device isn’t eligible for the request build” I went to Apple’s […]
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Windows Update Services Failed: “Update could not be found” error


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Problem:  Trying to reinstall WSUS on a 2008 R2 server that crashed in an existing domain and keep getting the error: Installation failed…  Update could not be found I figured the problem had to do with Group Policy specifying the old server as the domain wide WSUS and couldn’t get the update from it because it […]
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Sophos error: Could not contact server


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Problem:  All of a sudden, I started getting errors on my workstations saying that Sophos was unable to update “Could not Contact Server.”  The peculiar thing was that I was able to access the server shares so I know that the server wasn’t down.  Checked the logs and I was getting a 1326 error which […]
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Window 7 Update: windows update cannot currently check for update because the service is not running.


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Problem:  When trying to update my windows 7 lab computers I get the following error: windows update cannot currently check for update because the service is not running. tried rebooting and restarting the windows update service without any luck.  Noticed that this was happening to workstations that haven’t been used for quite some time. Solution:  […]
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Sophos error: ffffffff Awaiting response from the computer


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Problem:  I a previous post, I wrote about having trouble installing Sophos.  With that fixed, I had another problem.  I couldn’t manage the workstation for the Enterprise Console.  I would get an error “ffffffff Awaiting response from the computer” and that the EC could not manage it.  This wasn’t a problem with all of my […]
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