Surface Pro 4 brightness is locked: Can’t change the settings

Problem:   A fairly new Surface Pro 4, all of a sudden, locked the brightness settings and no matter what I tried either with software or the shortcut keys on the keyboard (Fn – Del and Fn – Backspace) wouldn’t work.  Was wondering that the auto brightness settings might be keeping me from adjusting the […]
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Windows 10 Media creation tool; “something happened” error

Problem:  In a previous post, I attempted to update my computer on the domain to Windows 10 using the App/icon in the systray but was unable to get the icon when on the domain.  Removed the workstation from the domain and the app appeared.  I haven’t received my “notice” that my upgrade is ready so […]
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Windows 10 app not in taskbar; computer on the domain

Problem:  I have a an IBM ThinkCentre touch screen workstation that has Windows 7 but it’s on the domain and we use WSUS to update our computers.   My workstation is completely updated but I still don’t see the Windows 10 app in my taskbar.   I’ve tried tried checking online for updates and installed […]
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