Windows 10: Cannot download files in Edge or Internet Explorer

Problem. Working on a brand new computer with Windows 10 and the client reported they were unable to download a game.  Turns out that they were unable to download anything.  Within Edge or Internet Explorer, I would get a prompt to save the file but the it would not go any further.  “Save as”, “open”, […]
Continue reading…

 

Internet Explorer and Chrome won’t launch after Windows 10 upgrade

Problem: User upgraded their HP laptop from Windows 8.1 to Windows 10.   After about a month, Internet Explorer and Chrome would not launch.  Double click on the icon and nothing.  Didn’t even have an instance running within Task Manager.  Tried resetting IE and uninstalling some malware but no dice.  IE and Chrome weren’t working. […]
Continue reading…

 

Surface Pro 4 brightness is locked: Can’t change the settings

Problem:   A fairly new Surface Pro 4, all of a sudden, locked the brightness settings and no matter what I tried either with software or the shortcut keys on the keyboard (Fn – Del and Fn – Backspace) wouldn’t work.  Was wondering that the auto brightness settings might be keeping me from adjusting the […]
Continue reading…

 

Windows 10 Media creation tool; “something happened” error

Problem:  In a previous post, I attempted to update my computer on the domain to Windows 10 using the App/icon in the systray but was unable to get the icon when on the domain.  Removed the workstation from the domain and the app appeared.  I haven’t received my “notice” that my upgrade is ready so […]
Continue reading…