Problem: When opening the Netflix app on my Samsung smart TV, it crashes. Sometimes I get to the menu, other times it crashes right at the splash screen when loading. Seems to have happened since the app was updated a few weeks ago. I contacted Samsung support and this is what we did. Reset to […]
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Solutions
iTunes: This device is not eligible for the requested build
Problem: Was trying to update my iPad to the latest IOS version using iTunes (had to do this in recover/restore mode because it got locked out). After the download if the IOS, it started unpacking and then gave me the following error: “This device isn’t eligible for the request build” I went to Apple’s […]
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Shortel phone won’t make outside calls
Problem: Shortel 115 IP telephone could make calls internally to phones in the building but when you would try to place a call to an outside number, you would immediately get an alternating tone. Similar to a busy signal but two distinct tones alternately repeating. Solution: Within Shoreware Director, I went into the individual user […]
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Windows 10 Media creation tool; “something happened” error
Problem: In a previous post, I attempted to update my computer on the domain to Windows 10 using the App/icon in the systray but was unable to get the icon when on the domain. Removed the workstation from the domain and the app appeared. I haven’t received my “notice” that my upgrade is ready so […]
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Windows 10 app not in taskbar; computer on the domain
Problem: I have a an IBM ThinkCentre touch screen workstation that has Windows 7 but it’s on the domain and we use WSUS to update our computers. My workstation is completely updated but I still don’t see the Windows 10 app in my taskbar. I’ve tried tried checking online for updates and installed […]
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